Whilst our lab works through the weekend processing samples, our courier (Royal Mail) unfortunately doesn’t. Therefore, no deliveries will be received at the lab on Sundays. As a result, samples that do not arrive by Saturday will not be received and booked in until Monday. If your flight is on a Tuesday or Wednesday, you may need to consider an alternative test provider who collect and deliver over the weekend.
While all our samples are returned via a tracked 24 service free of charge, we advise that where the results are time sensitive, such as for fit to fly purposes, customers arrange a next day guaranteed delivery option such as Royal Mail Special Delivery or courier service for our Coronavirus Test Kit.
You can view and download a copy of your Covid-19 'Fit to Fly' certificate via our secure online portal (full details provided within the Coronavirus Test Kit). Your certificate will be available from the moment your test result is received.
To access your certificate you will need to login using the last 4 digits from your sample barcode and a secure passcode provided.
Your data is securely protected.
The saliva sample can be collected at any time of day. However, evidence suggests it could be better to provide a sample early in the morning rather than later in the day.1
Please ensure you do not eat, vape, smoke, drink or brush your teeth at least 1 hour before providing the saliva sample, as this can effect your results.
If you have any Covid-19 symptoms (e.g. a dry cough, high temperature, or loss of taste and smell), it is recommended that you collect the saliva sample within the first 5 days of the symptoms started from. You shed more virus particles into your saliva during this time period, making easier and more accurate to detect Covid-19 in your sample.
1. Tajima, Y., Suda, Y., & Yano, K. A case report of SARS-CoV-2 confirmed in saliva specimens up to 37 days after onset: Proposal of saliva specimens for COVID-19 diagnosis and virus monitoring. Journal of Infection and Chemotherapy (2020)