Quick & Efficient Fire Damper Remedial Action


Centrica, is a renowned and established PLC who have a proud 200-year heritage in energy services and solutions. From their early days supplying gas and coal, to now being a well-known name throughout the industry and households across the UK. Centrica are committed to helping their customers on their journey to becoming net zero. For them to continue delivering outstanding customer service, Centrica have several large-scale offices across the UK, that serve as a central HUB for their employees which are managed by CBRE.

Hydro-X Air have years of experience within the Air and Fire compliance industry and have been helping support CBRE on the Centrica contract in maintaining their buildings fire strategy by delivering the annual fire damper testing in accordance with BS9999.


As part of Centrica’s real estate compliance values – Hydro-X Air was tasked through CBRE with inspecting and maintaining the estates fire dampers. Upon completing the annual inspections, Hydro-X Air identified a significant amount of faulty fire dampers due to poor installation methods and natural wear and tear.


Upon presenting the remedial actions required to bring the estates dampers back into a complaint state, CBRE were quick to instruct on Centrica’s behalf -with Hydro-X Air ready to supply remedial proposals for all sites. The largest out of the 9 sites, which required the most attention was Centrica’s Cardiff office. Hydro-X Air provided their proposal, which was promptly accepted. From there, a dedicated team from Hydro-X Airs’ project division was assigned to deliver the recently highlighted remedial actions which covered a range of services including; fire damper replacement to fire stopping works. All works were successfully delivered within the quoted 2-week project duration whilst causing no disruption to the building occupies. Throughout the 2-week project, the client was kept in the loop from start to finish by utilising Hydro-x Airs’ project management team, same day daily service reporting and weekly QP20 meetings.

Value added

From delivering the annual fire damper testing, through to delivering all required remedial actions Hydro-X Air ensured that Centrica’s fire dampers were brought back into compliance within a quick and efficient manner installing confidence within CBRE & Centrica         .