Richard and the team at Hydro-X go above and beyond to ensure our training needs are met. Over the past 18 months we have taken (Fire Door Inspection and Legionella Awareness training courses, both of which have been well received by my colleagues. Nothing is too much trouble for Richard, it is clear that he wants to get the best for our organisation and provide quality training for all. Thank you!

"Shane Wilson-Watts is currently arranging the renewal of my and another colleague’s legionella training after a phone call received yesterday to remind me that our existing certificates were near expiry. After back-and-forth emails, all of which were returned impressively quickly, Shane helped me realise that there were courses that much better suited our needs. Despite me changing my mind and requesting information for nearly every course you do, he remained responsive, extremely polite, and demonstrated great customer service skills. We have a mandate for IOSH and fire safety training for all office staff within the next couple of months, and through Shane’s service over the past couple of days, I will make sure to use Hydro-X!"

‘Our experience of working with Hydro-X training has always been great. Our contact Jack always provides quick responses and answers to our questions, as well as being very accommodating to the needs of our business. Hydro-X has delivered a number of training sessions for our team members, would definitely recommend.'

I just wanted to message you to say what great customer service I have received from your team. Shane Wilson-Watts has been and continues to be a great support to myself at ARU.  He is an aid to memoir for my compliance team's training, he is always on the ball with our training schedule which helps me immensely.  He keeps me up to date with new courses again very helpful when customers are in demanding roles and don’t always have the opportunity to read all the literature and information on the website. He is always happy and cheerful, and nothing is too much bother. As a line manager for a helpdesk team, I know the value of a thank you and the importance of letting people know they do good and are appreciated.  So, I hope my feedback is passed to the relevant person at Hydro X.

I’d just like to send my appreciation for the course delivered on Friday. The practical element was excellent but what really stood out was Ian’s delivery – this was felt and commented on by all delegates. Ian was extremely knowledgeable due to his background and able to easily quote/recall gas figures and anecdotes relating to the course. He was an extremely likeable individual and really captured the audience throughout. I could not recommend him enough, one of the best training instructors I’ve had the pleasure of meeting. Please pass on my thanks to him.