Delegates Feedback

I just wanted to message you to say what great customer service I have received from your team.

Shane Wilson-Watts has been and continues to be a great support to myself at ARU.  He is an aid to memoir for my compliance team’s training, he is always on the ball with our training schedule which helps me immensely.  He keeps me up to date with new courses again very helpful when customers are in demanding roles and don’t always have the opportunity to read all the literature and information on the website.

He is always happy and cheerful, and nothing is too much bother.

As a line manager for a helpdesk team, I know the value of a thank you and the importance of letting people know they do good and are appreciated.  So, I hope my feedback is passed to the relevant person at Hydro X.

Anglia Ruskin University

I would like to thank Yasmeen at Hydro-X for sourcing and planning the training requirements for the estate’s team at MKUH,

The training facilities are second to none, and the courses are always delivered by very knowledgeable first-class lecturers, for our Hospital engineering needs.

The team always enjoy the training, and may it continue.

Milton Keynes Trust

As a returning customer, I would like to pass on my thanks to Shane Wilson Watts on behalf of myself and my colleagues. Shane is a total professional and makes a point of following up on any emails that he sends with a friendly telephone call. We are all busy people and the reassurance we get from Shane knowing he takes care of everything is a major factor in our loyalty to Hydro X .

Wakefield District Housing 

‘Our experience of working with Hydro-X training has always been great. Our contact Jack always provides quick responses and answers to our questions, as well as being very accommodating to the needs of our business. Hydro-X has delivered a number of training sessions for our team members, would definitely recommend.’

Parkdean Resorts

Morrison’s started working with Hydro-X in 2022 due to being let down and disappointed by the service we were currently receiving from our old training providers. Since working with Hydro-X everything that our business has needed has been met, they understand our needs to work flexibly and digitally and work with us to ensure we have robust training plans and look at the best solutions to fit our business not only operationally but financially too. The communication is brilliant and we have always been able to speak to someone as and when needed. We have received great comments and results from our colleagues who have attended Hydro-X courses and we are now looking to expand how we work with Hydro-X by providing additional courses to our business. Paul and the team have been brilliant and have made my life much easier with this project and I see our relationship growing from strength to strength in the future. Thank you!

Morrison Supermarkets

Your training facilities are second to none, we were both very impressed with the training facilities and training recently provided by your company.

St. Anselms School

“All courses were delivered professionally and met all the briefs we required as a Trust. The feedback from the delegates was very positive.

Following professional advice and guidance from the Trust’s contact, Yasmeen Bashir, we currently have a number of lift entrapment courses booked and intend to book further courses in the future.”

Steve – Deputy Head of Engineering (Specialist Services).

Hull University Teaching Hosptial

Shane Wilson-Watts is currently arranging the renewal of my and another colleague’s legionella training after a phone call received yesterday to remind me that our existing certificates were near expiry.

After back-and-forth emails, all of which were returned impressively quickly, Shane helped me realise that there were courses that much better suited our needs.

Despite me changing my mind and requesting information for nearly every course you do, he remained responsive, extremely polite, and demonstrated great customer service skills.

We have a mandate for IOSH and fire safety training for all office staff within the next couple of months, and through Shane’s service over the past couple of days, I will make sure to use Hydro-X!

Tim Vice

“I can certainly confirm that you are one of the best course providers I have had the privilege of using! I look forward to completing my LRP course next week and I will be booking other members of my team, on the same two courses. Please ensure that you pass on my personal thanks, to the instructor.
On a separate note, I would like to pass on my thanks for the highly professional way, in which you helped with my issue of hard of hearing. I would very highly recommend you as a course provider.” – NNL

“Excellent! Vicky made the course very easy to understand by explaining terminology and answering individual questions from myself and other delegates. I would happily pass on my recommendations for others to participate in this course.” – Hatzfeld Care Ltd.

“Great content and good speed from the presenter, lots of helpful tips and some new knowledge I’ve picked up.” – NTT

“Rob was excellent.. really understood his subject, and managed to keep everyone focused 10/10.” – BAE Systems

“My experience working with Hydro-X relating to training has always been fantastic, I find Jemma (my contact) extremely patient and understanding towards my needs, it is always appreciated when someone helps to maintain your compliance by advising where my potential gaps could be even to the point of saving me money which is always favorable, thanks Jemma.” – CocaCola

“Excellent course covering all the requirements. Vicky was a great, engaging presenter that really allowed me time to understand the subject. It was nicely done with no rushing, which was excellent.” – Vaultex UK Ltd.

“Not the same as the face to face training but understand the need to do it this way and that is the future.” – Mars

“Best class he’s ever had – top achievers.” – Norfolk Hospital

“Brilliant course. Really enjoyed the level of knowledge achieved. Happy with results.” – Birdsall Services Ltd.

“Enjoyable and very informative. I feel I now have a greater understanding of the subject.” – Memory Lane Cakes Ltd.

“Good course, more in-depth than expected. Just need to put into practice. Thank you Vicky.” – SNF Oil & Gas Ltd.

“Excellent presentation of a wide and complex subject.” – Eastbourne Council

“Good course 100 percent recommend.” – Procommhs Ltd

“Great relaxed atmosphere, trainer full of knowledge, great experience and very easy listening.” – Turbine Surface Technologies Ltd.

“Excellent training, Vicky aided the subject very interesting and following the pace of the learning group.” – Colbury House

“I would just like to say a big thank you to, Vicky Smedley, for this mornings course. Really well presented and very informative. Thank you.” – Concept Environmental Solutions Ltd.

“Great trainer, good humour, very practicable and approachable. Straight to the point.” – United Cast Bar

“It was a very good way of doing training, the workbook helped too and the modules were easy to follow and understand – thank you.” – Clarion Housing Group

“Learned a lot of applicable information, confident in my understanding of legionella control.” – Ramsay Health Care

“Loved it would come again, lunch was superb!” – Norfolk Hospital

“Vicky was excellent at how she presented the course. Would take another course by Vicky again.” – Saxon Foods

“Relaxed yet thorough training from someone with a lot of experience.” – Douglas Installations Ltd.

“Thank you Vicky, your knowledge of the subject matter is brilliant, I will be recommending my team to attend the awareness course.” – Cambridge Consultants

“The course was delivered with professionalism and quality knowledge of the process.” – GMX

“The training has given me a better understanding of legionella and I will be able to put what I have learned into my day to day role on site.” – Sodexo

“Trainer was excellent very descriptive answered all questions fully.” – Salads To Go

“Trainer was very good, clear and concise and made the subject fun. Good level of knowledge – will certainly be implementing some things raised.” – West Berkshire Mencap

“Training was carried out in a very professional way in a nice, clean and well organised environment. I would recommend attending the course to anyone.” – Tech Asset Management

“Vicky had an excellent training session, she knows her subject very well and makes it easy to learn. Would highly recommend the course.” – Clean Services

“Really pleased with the format of the training this afternoon and it was reflected in the result of the assessment. Thank you.” – Kestrel QAS